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When will my account be active?

If you have fully registered, your ²ÝÝ®ÊÓƵ student account should be active 30 days before your first class begins.

Where to start

Your first login should be done at . Continue reading for important information about your username and password.

Which login ID do I use?

Students encounter many systems during their time at ²ÝÝ®ÊÓƵ. Most use the same username format (all use the same password).  Here is how to enter your username for our major systems.

• my²ÝÝ®ÊÓƵ (²ÝÝ®ÊÓƵ’s intranet) ()
  Enter only your student ID (e.g. 000123456)
• Moodle ()
  Use your full email address studentID@student.vcc.ca (e.g. 000123456@student.vcc.ca) and your current password.
• Email/Office 365 ()
  Use your full email address studentID@student.vcc.ca (e.g. 000123456@student.vcc.ca) and your current password.

What is my email address?

Your email address is formatted as studentID@student.vcc.ca (e.g. 000123456@student.vcc.ca)

IMPORTANT! You may be aware that you also have firstname.lastname@student.vcc.ca (e.g. john.smith@student.vcc.ca) as an email address. Never use this address as a username on any ²ÝÝ®ÊÓƵ system.

What is my password?

If it's your first time logging in, your initial password will use your birthday in this format: ²ÝÝ®ÊÓƵMMDDYY# ("²ÝÝ®ÊÓƵ" plus your birthday (MMDDYY) plus "#"). E.g. if your birthday is January 30, 1995, your initial temporary password will be ²ÝÝ®ÊÓƵ013095#. Following your first login, you will be prompted to create a new, secure password (see below).

Password rules

²ÝÝ®ÊÓƵ requires the following elements in passwords:

• Password length of minimum 10 characters 
• Must contain upper- and lowercase letters
• Must include at least one number
• Must include a special character (e.g. ! # $ % …) 
• Must not contain account holder's first or last name 
• Must not be one of the passwords previously used  

Resetting Your Password

Although ²ÝÝ®ÊÓƵ’s IT team is always happy to help, you can reset your own password after your first successful login. First, you need to  and set up your authentication options.

After you have registered, you may use the “Forgot Password” link on the  to reset your own password at any time.

Where are my files? / How to retrieve files

This section applies only to students who were active prior to April, 9 2021. In early 2021, the ²ÝÝ®ÊÓƵ student account systems were updated, and OneDrive files and Outlook email messages were not included in the process. Please see appropriate guides for retrieving these files: 

• Moving Outlook Files [PDF]
• Moving OneDrive Files [PDF]

For detailed guidance, watch our .

For additional help, call the ²ÝÝ®ÊÓƵ Help Desk at 604.443.8700 or email helpme@vcc.ca.

When will my account be active?

Your account should be active on your first day of employment. 

Where to start

Your first login should be done at . Continue reading for important information about your username and password.

Which login ID do I use?

Employees encounter many systems during their time at ²ÝÝ®ÊÓƵ. Most use the same username format (all use the same password).  Here is how to enter your username for our major systems.

• my²ÝÝ®ÊÓƵ (²ÝÝ®ÊÓƵ’s intranet) ()
  Enter the network ID given to you when hired. This is usually your first initial plus last name (e.g. rcochrane). Employees with more common names, may include more letters from their first name (e.g. John Smith may be johsmith)
• Moodle ()
  Use your full email address (e.g. rcochrane@vcc.ca) and your current password.
• Email/Office 365 ()
  Use your full email address (e.g. rcochrane@vcc.ca) and your current password.

What is my email address?

Your email address is formatted as first initial plus last name  (e.g. rcochrane@vcc.ca). Employees with more common names may get email addresses that include additional letters from their first name (e.g. John Smith may be johsmith@vcc.ca)

What is my password?

Your first-time password is provided to you by your manager.

Password rules

²ÝÝ®ÊÓƵ requires the following elements in passwords: (applies to staff and students)

• Password length of minimum 10 characters 
• Must contain upper- and lowercase letters
• Must include at least one number
• Must include a special character (e.g. ! # $ % …) 
• Must not contain account holder's first or last name
• Must not be one of the passwords previously used

Resetting Your Password

Although ²ÝÝ®ÊÓƵ’s IT team is always happy to help, you can reset your own password after your first successful login. First, you need to  and set up your authentication options.

After you have registered, you may use the “Forgot Password” link on the  to reset your own password at any time.

For additional help, call the ²ÝÝ®ÊÓƵ Help Desk at 604.443.8700 or email helpme@vcc.ca.